Customer Journey Roadmap

Q: Is this template fully editable in PowerPoint and Google Slides?

Yes, all elements, including shapes, text boxes, and background colors, are completely customizable across major presentation software.

Q: Can I change the number of stages if my customer journey has more or fewer than five steps?

Yes, you can easily copy and duplicate blocks to add steps, or delete unnecessary blocks and adjust the vertical spacing.

Q: How do I change the colors of the stage tags to match my brand identity?

Select the specific shape or tag, open the Format Shape menu, and select your preferred Shape Fill color or enter custom HEX/RGB codes.

Q: Can I reverse the numbering order from top-to-bottom instead of bottom-to-top?

Yes, the text inside the number indicators can be manually edited or re-ordered to fit your preferred progression flow.

Lucy・Jul 30, 2026

🌟 Sequential numbering organizes journey stages.

🌟 Distinct phase blocks improve team readability.

Scenarios：

Ratio：

16:9

Colors：

green cyan white black

Styles：

Commercial Minimalist

Types：

Single Page

Selling a product to customers is not only the work of the sales department. It is a process that includes the joint efforts of multiple related departments. Therefore, when analyzing a customer journey, using a customer journey roadmap can clarify the duties of each department. This template offers five stages, helping you explain the process from conceiving the idea of making this product to selling it to a customer. Since the template is customizable, you can add other stages by copying the existing ones and pasting them.

Try this customer journey map template to sort out what we should do to make the sales better. If you happen to need a graphic for the customer journey, get it now!